What We Do

Working in Partnership with
the Leading Brands

At Laings, we source our products from the most innovative luxury brands in Europe, ensuring our customers only receive the very best the industry has to offer.

We work to our customers’ unique requirements and our product range reflects this in design, functionality and price.

With exclusive partnerships for Aberdeen and the North East of Scotland with some of the most prestigious brands, including Villeroy & Boch, Victoria & Albert, Charles Yorke, Miele and Dall’Agnese, our customers can choose from the industry’s latest styles and trends.

Inspiration to Installation
The Laings Ethos

Our relationship with our customers is at the heart of everything we do. From your first visit to our showroom to the months and years which follow after installation, we support every aspect of your project as you transform your home.

This is our Inspiration to Installation ethos. It can be broken down into a simple five-step process: 


Step One + Inspiration

Every project begins with a moment of inspiration. It could be a theme – Victorian bathroom or contemporary kitchen – a colour scheme or material – polar white, concrete grey, granite or walnut – or even a design detail – a tap, handle or towel rail.

“Our relationship with you begins at your first consultation, which provides you with the ideal opportunity to take in our showroom and get inspired.”


Mark Strachan

Mark Strachan

Principal Development Designer

Step Two + Survey

As your ideas begin to take shape, our experienced survey team will, where possible, visit your property and carry out a thorough inspection of your space.

“When we visit your home to carry out a survey we want to get an understanding of your space. How large is the room and what is its shape? How is your existing space configured? How bright is it and where are the light sources?” 


Ian Charles

Ian Charles

Senior Technical Designer & Supervisor

Step Three + Design

After discussing your ideas with you and carrying out a survey of your space, your designer will begin the design process. 

“We prepare 3D visuals of your space, so you can get a real sense of how your room will look, and work with you until you are happy with every detail, no matter how small.”


Suzanne McNeil

Suzanne McNeil

Senior Designer & Supervisor

Step Four + Installation

Once your design has been finalised, it is allocated an installation slot, before being fitted by our dedicated kitchen, bathroom and bedroom installations team. 

“Our expert craftsmen carry out installations efficiently, to minimise disruption to your normal routine. We ensure the project goes smoothly by regularly visiting your property and providing you with daily updates.” 


Darren Walker

Darren Walker

Director

Step Five + Aftercare

We are there for you even after installation is complete. A member of our team will visit once your project is finished to make sure you are happy with the results and arrange a handover meeting to demonstrate your new products and provide all the necessary customer care information and operating instructions. 

“We offer a six year limited workmanship warranty to all our customers, so our customer services team are here to help you for years to come.” 

Kitchens

Kitchens

Whether your home is a slick city apartment or rambling country farmhouse, we can design and install a kitchen which is truly the heart of your home.

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Bathrooms

Bathrooms

Whatever the space and proportions of your bathroom, be they bijou or palatial, we have the knowledge and expertise to create the perfect balance of luxury, relaxation and functionality to suit your home and lifestyle.

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Bedrooms

Bedrooms

Dreaming of an oasis of calm, clever (yet stylish) storage and a bedroom with luxe appeal? Then look no further than our bedroom range.

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